> For the complete documentation index, see [llms.txt](https://volt-4.gitbook.io/volt-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://volt-4.gitbook.io/volt-help/fixes/failed-to-fetch.md).

# failed to fetch

if you get this in volt:

<figure><img src="/files/Kb0jguD9XYq4i2l8NKlO" alt=""><figcaption></figcaption></figure>

or

<figure><img src="/files/8VVQe8zBHEGpVHXgncfc" alt=""><figcaption></figcaption></figure>

then do this: uninstall your current `Volt` app, and reinstall it from [voltbz.net](https://voltbz.net/), if it still happens then try the [1.1.1.1](/volt-help/beginners/1.1.1.1.md) or [proton-vpn](/volt-help/beginners/proton-vpn.md) guide.

next, in the `Volt` welcome page, scroll down and press `Force LIVE Channel`, once it finishes, press `Uninstall` in `Volt Files`, then press `Install Now` and install the volt files. then try to launch Roblox via the `Launch` button.