> For the complete documentation index, see [llms.txt](https://volt-4.gitbook.io/volt-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://volt-4.gitbook.io/volt-help/fixes/failed-to-fetch.md).

# failed to fetch

if you get this in volt:

<figure><img src="https://3970041634-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FySf9Nbp2DGBplDUE8yze%2Fuploads%2FdSxBawBiA2UoOZ4STHDU%2Fimage.png?alt=media&amp;token=6a3157eb-863d-48d4-bbce-15d20ddf021b" alt=""><figcaption></figcaption></figure>

or

<figure><img src="https://3970041634-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FySf9Nbp2DGBplDUE8yze%2Fuploads%2FXVrtB0SA5nlnVs2QcC0y%2Fimage.png?alt=media&amp;token=9911ecf7-951f-45ed-9884-0b508ab100d7" alt=""><figcaption></figcaption></figure>

then do this: uninstall your current `Volt` app, and reinstall it from [voltbz.net](https://voltbz.net/), if it still happens then try the [1.1.1.1](/volt-help/beginners/1.1.1.1.md) or [proton-vpn](/volt-help/beginners/proton-vpn.md) guide.

next, in the `Volt` welcome page, scroll down and press `Force LIVE Channel`, once it finishes, press `Uninstall` in `Volt Files`, then press `Install Now` and install the volt files. then try to launch Roblox via the `Launch` button.